Shipping Policy

Last updated: June 2026

At NewRush, we aim to deliver your order as quickly and reliably as possible.

Processing Time

Orders are typically processed within 1–3 business days after payment has been successfully received.

During product launches, promotional campaigns, holidays, or periods of high demand, processing times may be slightly longer.

Shipping Destinations

We currently ship within Sweden and selected countries within Europe.

If shipping is unavailable to your location, this will be indicated during checkout.

Shipping Carriers

We work with trusted shipping partners, including PostNord, DHL, and other reliable carriers. The carrier may vary depending on destination, service availability, and delivery requirements.

Delivery Times

Estimated delivery times:

• Sweden: 1–5 business days

• Europe: 3–10 business days

Delivery times are estimates only and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on destination, shipping method, and order value.

We offer free shipping on qualifying orders where indicated on our website.

Tracking Information

Where available, tracking information will be provided once your order has been dispatched.

Customers are responsible for ensuring that all shipping information provided at checkout is accurate.

Delayed Deliveries

While we strive to deliver all orders within the estimated timeframes, delays may occur due to circumstances beyond our control, including carrier delays, customs processing, weather conditions, public holidays, or other unforeseen events.

NewRush is not responsible for delays caused by shipping carriers or customs authorities.

Lost or Damaged Shipments

If your order arrives damaged or appears to be lost in transit, please contact us at contact@newrushofficial.com as soon as possible.

We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.

Customs and Import Fees

For orders shipped outside Sweden, customs duties, taxes, or import fees may apply depending on local regulations.

Such charges are the responsibility of the customer unless otherwise stated.

Contact

NewPulse AB
Org.nr 559511-5147
Regementsgatan 88
723 45 Västerås
Sweden

Email: contact@newrushofficial.com